CUSTOMER SERVICE
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Welcome and Thank You
To Our Valued Customer,
We at Diesel Performance Products, Inc. (DPP) would like to thank you very much for your confidence in purchasing the FASS Fuel System or the FASS Fuel Pump. Building a quality product and providing excellent customer service is # 1 at DPP. Behind each fuel system/fuel pump are many years of design experience. We have implemented very rigorous testing procedures before bringing any item to the market along with very strict manufacturing procedures to provide a superb product. Our confidence is evident in the products we make as each product is backed by an industry leading warranty.
We, Diesel Performance Products, promote “ALL” retail business through our dealer network to provide better customer service! We are confident that everyone involved is best serviced in this manner. DPP feels as though we have given our dealer’s proper knowledge and support to promote and service our line of fuel pumps.
Dealers receive appropriate troubleshooting guides to refer to. These have proven to be excellent references for those who choose to use them. We offer excellent assistance to our dealers so they in turn can assist their customers. DPP has decided to place this information on our website to accommodate all of our customers needs.
We believe that our dealers are more than well educated to problem-solve. It is our position that this is the most logical way to provide good customer service. We are always trying to improve quality, expand our product line, and provide support to our network of dealers so they can support their customers in a satisfactory way for all involved.
Please make sure to fill out your product registration form and return the original form to Diesel Performance Products, Inc. within 30 days of purchase accompanied with a copy of the purchase receipt. Doing so will qualify you for the warranty!
Again, thank you very much for your business and have a great day!
Diesel Performance Products, Inc.
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